JANUS HEALTH TECHNOLOGIES INC.
Privacy Policy
Effective June 1, 2021
Janus Health Technologies, Inc. (“Janus,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or interact with our website and services (“Services”). It also outlines your rights regarding the collection and use of your data. By using our website or Services, you consent to the practices described in this Privacy Policy.
Please read this policy carefully to understand how your personal information will be handled. For information on how we use cookies, please refer to our Cookie Policy below.
1. Scope of This Privacy Policy
This Privacy Policy applies to personal information that Janus collects when you interact with our website or Services, including:
- Visiting or using our website.
- Registering for an account or subscribing to our Services.
- Communicating with us (e.g., via email, phone, or support requests).
- Using tools or APIs available through the Services.
For information about how we handle personal data related to our specific products and services, please refer to the Product Privacy Policy in your contract.
2. What Information Do We Collect?
We collect personal information in two primary ways: directly from you and automatically as you interact with our website and Services.
Personal Information You Provide
- Account Information: When you create an account with Janus or register for Services, we collect your name, email address, phone number, company name, job title, and other relevant details to manage your account.
- Support Requests: If you reach out to our support team, we collect information such as your name, email address, phone number, and the details of your inquiry or feedback.
- Content You Provide: If you use our Services, we may collect content you upload or share, such as patient data, claims information, or payor details.
- Demos and Requests: If you request a demo of our Services, we will collect information related to your request, such as your contact details and preferences.
Information We Collect Automatically
- Device Information: We collect data about the device you use to access our Services, including your IP address, browser type, operating system, and device identifiers.
- Usage Information: We gather information about how you interact with our website and Services, including pages visited, links clicked, time spent, and actions taken.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience on our website.
3. How We Use Your Information
We use the personal information we collect for various purposes, including:
- Providing and Improving Services: To operate, maintain, and improve the functionality of our website and Services.
- Account Management: To create and manage your account, including verifying your identity and processing your requests.
- Communication: To respond to your inquiries, provide technical support, and send you important updates related to our Services.
- Marketing: To send you promotional content about our Services (if applicable) and to personalize your experience.
- Analytics: To analyze how you use our website and Services in order to improve user experience and optimize performance.
- Compliance and Legal Obligations: To comply with legal, regulatory, and contractual requirements and protect our legal rights.
4. How We Share Your Information
We may share your personal information in the following circumstances:
- With Your Organization: If you are using our Services through an organization (e.g., your employer), we may share your information with the account administrator and other users within the organization.
- With Service Providers: We share information with third-party vendors, consultants, and other service providers who help us provide and improve our Services.
- Compliance and Legal Requirements: We may disclose personal information if required to do so by law or to protect our rights, comply with legal obligations, or respond to a lawful request from government authorities.
- With Your Consent: We may share personal information with third parties when we have obtained your explicit consent to do so.
5. Cookies and Tracking Technologies
We use cookies and similar technologies (such as pixels and web beacons) to enhance your experience, analyze usage, and personalize our Services. Cookies are small text files stored on your device that allow us to recognize your browser and capture certain information.
For more information on how we use cookies and how you can manage your cookie preferences, please refer to our [Cookie Policy].
6. How We Protect Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
If you believe your information has been compromised, please contact us immediately at privacy@janus-ai.com.
7. Your Data Protection Rights
Depending on your jurisdiction, you may have certain rights regarding the personal information we hold about you. These may include the right to:
- Access: Request a copy of your personal data.
- Correct: Request corrections to any inaccurate or incomplete data.
- Delete: Request deletion of your personal information, subject to legal restrictions.
- Restrict or Object: Object to or restrict the processing of your personal data in certain situations.
- Data Portability: Request a transfer of your personal data to another service provider.
To exercise these rights, please contact us at privacy@janus-ai.com. We will respond to your request in accordance with applicable law.
8. Children’s Privacy
Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided us with personal information, we will take steps to delete such information.
9. Third-Party Links
Our website may contain links to third-party websites that are not under our control. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. If you are using our Services through your organization, we will retain your information as required by the administrator of your account.
11. California Privacy Rights
If you are a California resident, you have the right to request information about the personal data we have collected, used, and shared about you, including the right to request that we delete your personal information (subject to certain exceptions). You can make such requests by contacting us at privacy@janus-ai.com.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by updating the “Effective Date” at the top of this policy. We encourage you to periodically review this policy for any updates.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: privacy@janus-ai.com
Postal Address:
Janus Health Technologies, Inc.
4850 Tamiami Trail North Ste. 301
Naples, FL 34103
